WBA 2016

We had a great response from local businesses to the Awards, receiving well over 100 nominations across all Award categories, showing a 30% increase of different nominees over last year.

All nominations were judged against the set criteria by a panel of judges:

  • Terry Gilbert, North Somerset Enterprise Agency
  • John Mayer, Chairman of the Weston-super-Mare FSB
  • Estelle Milford, of Milford Marketing and Business Development Manager for Parkwood Leisure
  • Lucy Sheppard, Area Manager for Greggs and Business in the Community Connector
  • Steve Anderson, President of Weston-super-Mare Chamber of Commerce

BESt NIGHT-TIME VENUE AWARD
Sponsored by Vanguard Surveillance and Security

CRITERIA: Open to all public houses, night clubs, night cafeterias, restaurants, cinema, leisure venues, amusement arcades etc., who demonstrate policies and safeguards towards the Prevention of Crime and Disorder; Public Safety; Prevention of Public Nuisance; a Safe Environment; and overall an environment that makes a venue stand out above the rest.

NOMINEES

Loves Cafe
The Playhouse
Vinnies
Best Night Time Award

And the winner is…. VINNIES!

Vinnies provides amazing events all year round and is a great supporter of the Weston Community. You may enter Vinnies as a stranger, but you’ll always leave as a friend. Perfect venue, polite friendly bar staff, nothing is too much trouble.


GREEN BUSINESS AWARD
Sponsored by Astron Fire & Security

CRITERIA: Open to businesses who demonstrate an active commitment to good environmental practice and/or the promotion of sustainable development.

NOMINEES

John West Renewables
Saxonia Guest House
Somerset Wood Recycling
GREEN BUSINESS AWARD

And the winner is…. Somerset Wood Recycling!

In operation since 2007, it is not for profit, using volunteers and taking on people in need. They make furniture and other commissioned items. A very important part of our community, promoting recycling and the protection of our environment, whilst assisting people in need.


OUTSTANDING CUSTOMER SERVICE AWARD – outside BID area
Sponsored by Waitrose

CRITERIA: Awarded to a company or individual who can demonstrate success in achieving service excellence as nominated by employers, customers, line managers or colleagues.

NOMINEES

Kelli & Matthew Coxhead, The Wine Shop
Peter Lowery, Weston-super-Mare Golf Club
Rob Hicks, The Hive
OUTSTANDING CUSTOMER SERVICE AWARD - outside BID area

And the winner is…. Peter Lowery, Weston-super-Mare Golf Club!

Peter has developed a unique and very positive position for the Golf Club, both in the business and social communities. His sense of great customer service to all visitors and members runs through all staff members. His willingness to support local enterprise as well as present a great links golf course is exemplary, which now means the club is a focal point for all sectors in the Town.


LOVE WESTON AWARD
Sponsored by McDonald’s

CRITERIA: Open to businesses that demonstrate commitment to Weston and place value on engaging with others to support the local economy and fulfil the Chamber’s objective of promoting Weston as the place to live and work as well as the ideal holiday destination.

NOMINEES

Grand Pier
Nightingales
Puxton Park
LOVE WESTON AWARD

And the winner is…. Grand Pier

As an iconic Weston attraction, The Grand Pier actively promotes the town. Engaging with the community and organisations is where the pier achieves excellence, with many fund-raising and supportive events held all year round. The Grand Pier demonstrates on a daily basis, its commitment to Weston-super-Mare. It is a focal point of the Town which attracts and engages with locals and visitors alike. The Grand Pier puts Weston firmly on the map, and without it, Weston would be a very different town.


INNOVATION AWARD
Sponsored by The FSB

CRITERIA: This is an Award for a business, organisation or individual who has developed a novel approach to achieving recognisable, measurable and/or profitable outcomes.

NOMINEES

Boss Power & Light
Broadway Lodge
Campaignr
INNOVATION AWARD

And the winner is…. Broadway Lodge

Broadway Lodge, an addiction charity, works closely with schools, helping young people cope with mental illness and addiction… and they have developed a mobile APP providing support for those that/or may Self-Harm. The app allows sufferers to seek help and advice from Broadway Lodge in a private and safe environment, in their own time, wherever they use their mobile phone. Available from the Apple App store, it can be downloaded for free. Users have immediate access to websites, online support groups and contacts, videos of professionals giving advice helping them to seek support and recovery. This is the first APP of its kind world-wide and has already provided support for thousands of vulnerable people.


NEW EMPLOYEE AWARD
Sponsored by Weston College

CRITERIA: Awarded to an employee in their first job after leaving full-time education who has been nominated by their employer, manager or colleague. Open to all those aged 16 – 25 at the date of appointment.

NOMINEES

Bethan Lewis, Tax Assist
Damon Gallivan, Weston College
Victoria Gray, Playhouse
NEW EMPLOYEE AWARD

And the winner is…. Damon Gallivan, Weston College

Damon is an Apprentice who has supported well over 100 Apprentices in to employers. He gives great support throughout the College Team with great professionalism and diligence, a real asset to Weston College.


MAKING A DIFFERENCE AWARD
Sponsored by MEAD Realisations

CRITERIA: Open to registered charities and not-for-profit organisations that have made a positive social impact in the local community.

NOMINEES

IN2GEAR
Lighthouse
NSEA
MAKING A DIFFERENCE AWARD

And the winner is…. Lighthouse

Now in its fifth year, Lighthouse at Weston continues to make a difference to people in need. Lighthouse gives support to those in crisis, trains people for employment and strengthen families and whole communities. The charity works across the Town, in partnership with many other voluntary and public sector groups. Lighthouse has around 100 volunteers of all ages, giving approximately 20,000 hours of their time each year. As individuals and collectively they make a huge difference to the lives of hundreds of people who access their services.


OUTSTANDING CUSTOMER SERVICE AWARD – inside BID area
Sponsored by Weston-super-Mare Business Improvement District

CRITERIA: Awarded to a company or individual who can demonstrate success in achieving service excellence as nominated by employers, customers, line managers or colleagues.

NOMINEES

Coffee House
Little Toy Box, Graham & Chris Martin-Hockey
Rose and Amber, Diane Knowles
OUTSTANDING CUSTOMER SERVICE AWARD - inside BID area

And the winner is…. Rose and Amber, Diane Knowles

Here’s just some of the many quotes received from those that nominated Diane at Rose and Amber:

  • “She lives and breathes customer service. You simply can’t do better than Rose & Amber”
  • “There are not enough words to express the level of service you receive at Rose and Amber”
  • “Bigger shops inside and outside of WSM could certainly learn a thing or two from Diane when it comes to Customer Service”
  • “Diane is lovely, always very helpful, she once kept the shop open as I was delayed. She is a wonderful lady”
  • “Diane consistently goes the extra mile to provide a warm and friendly service to her customers. She is passionate about people and value for money. Her shop is always changing with new and interesting products. Diane always make you feel welcome with no pressure to purchase. Nothing is too much trouble and she is always at hand to give advice. Her knowledge of her products is outstanding”
  • “Always happy to shop with Diane, I get a seat and coffee whilst my wife “just browses” for the next who knows how long!!”

The Vickie Brett – Business Woman of the Year AWARD
Sponsored by Brorn Windows

CRITERIA: Presented in memory of Vickie Brett, former President of Weston-super-Mare Chamber of Commerce, this award recognises the accomplishments of businesswomen who can demonstrate proven business acumen, achievements and/or community engagement.

NOMINEES

Angela Hicks, NSEA
Sally Ward, Hair Educator
Tracey Garrett, Lambtrad/McDonalds
The Vicki Brett – Business Woman of the Year AWARD

And the winner is…. Tracey Garrett, Lambtrad/McDonalds

Tracey joined Lambtrad as a part-time junior manager, but within 6 months she was appointed the restaurant manager. Tracey rapidly improved growth, sales, staff and margins in her new role whilst topping the McDonald’s customer satisfaction charts in the South West 2 out of 3 years. In the same period, Tracey achieved McDonald’s Restaurant of the Year and Restaurant of the Year by WSM Hotels & Restaurants Association.
Promotion to Area Manager followed where there was no holding back, Lambtrad topped all the southern area McDonald’s charts for sales and operational metrics in 2014, resulting in it been awarded franchised group of the year. Lambtrad now employs 450 staff over 5 restaurants, serving circa 3.5m customers per year with sales approaching £14m.

In the last year Tracey has:

  • Overseen the complete management restructure in two new restaurants
  • Produced significant sales growth as a result of an extremely comprehensive local marketing strategy
  • Named as McDonalds’s European and Area Manager of the year
  • Produced record sales and profitability across the business

A truly exceptional business talent….Tracey Garrett!


The Sian Lloyd-Jones Business Award for New Business of the Year
Sponsored by NSEA

CRITERIA: A business that has been trading for more than two years but less than five years. Small firms stand as much chance as larger ones, but entry is restricted to businesses based in North Somerset. Applications were judged on a range of criteria, including: Job Creation; Financial Performance; Training and Development of Staff; Innovation/Use of Information Technology/Environmental Impact; Marketing Strategy.

NOMINEES

Mark Burland, First Class Comms
Mark Robinson, Candy Carts
Will Jeffries, Authentic Digital
The Sian Lloyd-Jones Business Award for New Business of the Year

And the winner is…. Will Jeffries, Authentic Digital

Will Jeffries, founder and managing director, is a Weston native, and has grown the business making use of the local talent pool. Authentic Digital create digital campaigns to deliver the results clients need. Their own ‘Authentic Code’ defines their core values of building strong relationships and maintaining the high standards clients expect. They loved the code so much that Will made it their name! The team has more than doubled in size, boosting local employment opportunities. They remain invested in taking advantage of the creative potential in the South West as they build upon the successes of 2015.


The Roger Lomas Award for Services to the Weston-super-Mare Chamber of Commerce

This is a special award gifted by the current President of the Chamber of Commerce to an individual who tirelessly worked on behalf of Weston Businesses over an extended tenure as President of the Weston Chamber of Commerce up to June last year.
However, even though she handed over the ‘chains of office’ to Steve Anderson last Summer, this relentless businesswoman continues to achieve success in her own business whilst putting Weston first in all she seeks to achieve. Now Vice President of the Weston Chamber this year’s Roger Lomas Award goes to Gail Parsons.

The Roger Lomas Award